1. Information We Collect

We collect information about you in various ways depending on how you interact with our services:

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Contact Information: When you fill out a contact form, subscribe to our newsletter, or request a quote, we collect information such as your name, email address, phone number, and postal address.
• Business Information: If you represent a business, we may collect information about your organization, including business name, industry, and specific waste management needs.
• Communications: When you communicate with us via email, phone, or through our website, we collect and store that communication information.
• Survey Responses: Information you provide in response to surveys or feedback requests.

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

• Log and Usage Data: We collect information about how you use our website, such as the pages you visit, the time and duration of your visit, and the referring website or application.
• Device Information: We collect information about the device you use to access our website, including IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior. For more information about our use of cookies, please see our Cookie Policy.

1.3 Information We Receive from Third Parties

We may receive information about you from third parties, including:

• Business Partners: We may receive information about you from our business partners, such as municipal agencies or waste collection partnerships.
• Service Providers: We may receive information from service providers who help us with various functions, such as analytics, marketing, or customer support.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To provide and maintain our waste management services, process service requests, and manage our relationship with you.
• Communications: To communicate with you about our services, respond to inquiries, and provide customer support.
• Marketing and Promotions: To send you marketing communications, newsletters, and information about services that may be of interest to you (you can opt out of marketing communications at any time).
• Improving Our Website and Services: To analyze usage data, identify trends, and enhance the functionality and user experience of our website and services.
• Legal Compliance and Protection: To comply with legal obligations, enforce our terms of service, protect our rights, privacy, safety, or property, and that of our customers and third parties.

3. How We Share Your Information

We may share your information with the following categories of third parties:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, email delivery, customer service, and analytics.
• Business Partners: We may share information with business partners with whom we jointly offer products or services.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to a third party as part of that transaction.
• Consent: We may share information with third parties when you have given us your consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and ask that we correct or update inaccurate information.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Objection and Restriction: You may object to or request restriction of the processing of your personal information.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: If we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Email Marketing

You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of any marketing email you receive from us, or by contacting us directly.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website. For more information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and take appropriate measures to inform you, consistent with the significance of the changes we make.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: